Privacy policy

Privacy Policy

Last updated: October 2, 2026

Hidden Atlas / Mateusz Bąk (“Hidden Atlas”, “we”, “us”, or “our”) operates this online store and website, including the related content, products, features, tools, and services (collectively, the “Services”).

Our store is powered by Shopify. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, use our Services, make a purchase, or otherwise communicate with us.

By using the Services, you acknowledge that you have read this Privacy Policy.

Personal Information We Collect

Depending on how you interact with our Services, we may collect or process the following categories of personal information:

Contact information, including your name, billing address, shipping address, email address, and telephone number when provided as part of an order.

Order and transaction information, including products viewed, added to cart, purchased, returned, exchanged, or cancelled, as well as order history.

Payment information. Payments are processed by Shopify and/or third-party payment providers. We do not directly store complete payment card details.

Account information, if customer accounts are available, including account details and preferences.

Communications, including information you provide when contacting us regarding an order, return, product, or other inquiry.

Device and technical information, including IP address, browser type, device information, network information, and other identifiers.

Usage information, including information about how you access, navigate, and interact with our website and Services.

How We Collect Personal Information

We may collect personal information:

directly from you when you place an order, contact us, or otherwise provide information;
automatically through your use of our website, including through cookies and similar technologies;
from Shopify and service providers that help us operate our store;
from payment, fulfillment, shipping, analytics, marketing, and other service providers where necessary to provide and improve our Services.

How We Use Personal Information

We may use personal information to:

process and fulfill orders;
process payments;
arrange production, shipping, delivery, returns, and refunds;
provide customer support;
communicate with you about your order;
maintain and improve our website and Services;
understand how visitors use our store;
detect and prevent fraud, abuse, or security incidents;
comply with legal, tax, accounting, and regulatory obligations;
protect our rights and the rights of our customers;
provide marketing or advertising where permitted by applicable law and your consent or preferences.

Order Fulfillment and Service Providers

Hidden Atlas works with third-party service providers to operate the store and fulfill customer orders.

Personal information necessary to process an order may therefore be shared with companies involved in ecommerce infrastructure, payment processing, production, fulfillment, shipping, analytics, and related services.

We only share information where reasonably necessary to operate our business, provide the Services, fulfill orders, comply with applicable law, or protect legitimate rights and interests.

Shopify

Our store is hosted and powered by Shopify.

Shopify collects and processes personal information relating to your access to and use of the Services in order to provide and improve its ecommerce services.

Information submitted through our store may therefore be transmitted to and processed by Shopify and other service providers, including providers located outside your country of residence.

For more information about how Shopify processes personal information, please review Shopify’s applicable privacy documentation.

Cookies and Similar Technologies

We and our service providers may use cookies, pixels, local storage, and similar technologies to operate the website, remember preferences, understand website usage, measure performance, improve the Services, and provide advertising or marketing where permitted.

Where required by applicable law, non-essential cookies or similar technologies are used based on your consent.

You may manage certain privacy and cookie preferences through the controls provided on our website and through your browser settings.